Privacy Policy for Globalluis

Effective Date: December 5, 2024

At Globalluis, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us in any other way. By using our website, services, or making purchases, you consent to the practices described in this policy.

We are committed to safeguarding your privacy and ensuring that your personal information is treated with the utmost care. This Privacy Policy is designed to comply with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) for residents of the European Union, and the California Consumer Privacy Act (CCPA) for California residents.

Please read this Privacy Policy carefully, and do not hesitate to contact us if you have any questions.

1. Information We Collect

When you visit the Globalluis website, we collect various types of information, which can be broadly categorized as follows:

Personal Information

Personal information is any data that can identify you as an individual. We may collect the following types of personal information when you use our website or services:

  • Contact Information: Such as your name, email address, mailing address, phone number, and billing information.
  • Payment Information: Credit card details, debit card information, and PayPal account information.
  • Account Information: Usernames, passwords, and account preferences (when you create an account with us).
  • Demographic Information: Information such as your age, gender, and interests that you voluntarily provide.

Non-Personal Information

Non-personal information is data that does not identify you directly. We may collect the following types of non-personal information:

  • Device Information: Data regarding the device you use to access our website, such as your IP address, browser type, device type, operating system, and screen resolution.
  • Usage Data: Information on how you interact with our website, such as pages visited, time spent on the website, click-through rates, and other browsing activities.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior. These tools help us improve your experience and tailor our content to your preferences.

2. How We Use Your Information

We use the information we collect for a variety of purposes, which include but are not limited to:

To Provide Services and Process Orders

  • To process and fulfill your orders, including shipping, handling, and payment processing.
  • To communicate with you about your orders, shipping status, and customer service requests.
  • To manage your account and provide personalized recommendations based on your purchase history and preferences.

To Improve Our Website and Services

  • To analyze website traffic and usage patterns in order to improve the design, functionality, and user experience of our website.
  • To optimize product offerings and tailor promotions to better meet your needs.

To Communicate with You

  • To send you important information about your account, order status, or updates on our products and services.
  • To provide customer support and respond to your inquiries.
  • To send marketing communications and promotional offers that may be of interest to you (if you have opted in to receive such communications).
  • To notify you of any changes to our Privacy Policy or Terms and Conditions.

For Security and Fraud Prevention

  • To monitor transactions and activity on our website to protect against fraud and unauthorized access.
  • To maintain the security of our website, services, and systems.

To Comply with Legal Obligations

  • To comply with applicable legal and regulatory requirements.
  • To respond to subpoenas, court orders, or other legal processes.

3. How We Protect Your Information

We take the security of your personal information very seriously. We implement a variety of physical, electronic, and administrative safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use industry-standard encryption (SSL/TLS) to secure your personal and payment information when transmitted over the internet.
  • Access Controls: Only authorized employees or third parties have access to your personal data, and access is granted only on a need-to-know basis.
  • Regular Audits: We regularly monitor and audit our systems for potential vulnerabilities and weaknesses.

However, please note that no data transmission over the internet or storage system can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the absolute security of any data you transmit to us.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in certain circumstances as described below:

Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms. These service providers are obligated to protect your information and use it solely for the purpose of providing services to Globalluis.

Business Transfers In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner as part of the transaction.

Legal Requirements We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal processes (such as subpoenas, court orders, or government requests) or to protect the rights, property, or safety of Globalluis, our customers, or others.

With Your Consent We may share your personal information with third parties if we have your explicit consent to do so.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience and personalize content. Cookies are small text files stored on your device that help us recognize your preferences and activities on our website.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the functioning of our website and cannot be turned off.
  • Performance Cookies: These cookies collect information about how you use our website, such as which pages are visited most frequently.
  • Functional Cookies: These cookies allow us to remember your preferences, such as language settings or login details.
  • Targeting/Advertising Cookies: These cookies track your browsing activity and help us show you relevant ads both on our site and on third-party sites.

You can manage your cookie preferences through your browser settings, including blocking or deleting cookies. However, please note that disabling cookies may affect the functionality of some parts of the website.

6. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete your personal information. You may also have the right to limit the way we use or share your data. Specifically, if you are located in the European Union or California, you have certain rights under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA).

Your Rights Under GDPR (EU Residents):

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal information, subject to certain conditions.
  • Right to Restrict Processing: You can request that we limit how we process your personal information.
  • Right to Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
  • Right to Object: You have the right to object to how we process your personal data, including for marketing purposes.

Your Rights Under CCPA (California Residents):

  • Right to Know: You can request information about the personal data we collect about you, including the categories of data, the sources, and how we use and share it.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You can opt-out of the sale of your personal information. Globalluis does not sell personal information to third parties, but we do share certain data with partners for marketing purposes.

To exercise any of your rights under GDPR or CCPA, please contact us using the contact details provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by Globalluis. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete that information as quickly as possible. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. By continuing to use our website after any changes to this Privacy Policy, you accept and agree to the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: [email protected]
  • Phone: (317) 773-9185
  • Address: 622 Woodview Dr, Noblesville, Indiana (IN), 46060

Thank you for trusting Globalluis with your personal information. We are committed to ensuring your privacy and providing a safe, secure shopping experience.